Privacy Policies

  1. Introduction

Inversiones Nacionales de Turismo S.A. values your privacy and is committed to protecting the personal information that you provide to us, or that is generated in the context of our relationship.

This document informs you that the entity responsible for your personal information is Inversiones Nacionales de Turismo S.A. (hereinafter, “Intursa”), located at Cal. Amador Merino Reyna Nro. 551, San Isidro, Lima, Peru, and that the conditions for the processing of your personal information will be those described later.

This privacy policy describes the collection and potential use of the information we may collect from you online or otherwise in connection with the use of our products and services, such as our websites, applications, physical forms, and networks.

Inversiones Nacionales de Turismo S.A. values your privacy and is committed to protecting the personal information that you provide to us, or that is generated in the context of our relationship.

This document informs you that the entity responsible for your personal information is Inversiones Nacionales de Turismo S.A. (hereinafter, “Intursa”), located at Cal. Amador Merino Reyna Nro. 551, San Isidro, Lima, Peru, and that the conditions for the processing of your personal information will be those described later.

This privacy policy describes the collection and potential use of the information we may collect from you online or otherwise in connection with the use of our products and services, such as our websites, applications, physical forms, and networks.

Inversiones Nacionales de Turismo S.A. values your privacy and is committed to protecting the personal information that you provide to us, or that is generated in the context of our relationship.

This document informs you that the entity responsible for your personal information is Inversiones Nacionales de Turismo S.A. (hereinafter, “Intursa”), located at Cal. Amador Merino Reyna Nro. 551, San Isidro, Lima, Peru, and that the conditions for the processing of your personal information will be those described later.

This privacy policy describes the collection and potential use of the information we may collect from you online or otherwise in connection with the use of our products and services, such as our websites, applications, physical forms, and networks.

  1. Collection and Use of Information in General

When hiring our services or using our website, applications, or networks, we may collect certain information about you with your express and prior consent; and, in some cases permitted by law, without your consent.

This information may be combined with the information we already have about you so that we can process it through automated means and generate profiles, always with the goal of improving our ability to serve you, tailoring our content and our offers, as well as giving you the opportunity to acquire products or services that we believe may be of interest to you, in accordance with the conditions described later on.

When hiring our services or using our website, applications, or networks, we may collect certain information about you with your express and prior consent; and, in some cases permitted by law, without your consent.

This information may be combined with the information we already have about you so that we can process it through automated means and generate profiles, always with the goal of improving our ability to serve you, tailoring our content and our offers, as well as giving you the opportunity to acquire products or services that we believe may be of interest to you, in accordance with the conditions described later on.

When hiring our services or using our website, applications, or networks, we may collect certain information about you with your express and prior consent; and, in some cases permitted by law, without your consent.

This information may be combined with the information we already have about you so that we can process it through automated means and generate profiles, always with the goal of improving our ability to serve you, tailoring our content and our offers, as well as giving you the opportunity to acquire products or services that we believe may be of interest to you, in accordance with the conditions described later on.

  1. Specific conditions for the processing of your personal data

The following specific conditions for the treatment of personal data will be applied depending on the relationship that Intursa has with each data subject. In the table that follows, we inform you about from whom we collect personal data and for what purposes we process them:

The following specific conditions for the treatment of personal data will be applied depending on the relationship that Intursa has with each data subject. In the table that follows, we inform you about from whom we collect personal data and for what purposes we process them:

The following specific conditions for the treatment of personal data will be applied depending on the relationship that Intursa has with each data subject. In the table that follows, we inform you about from whom we collect personal data and for what purposes we process them:

If you contact us through:

If you contact us through:

If you contact us through:

Database and purposes

Database and purposes

Database and purposes

Storage time

Storage time

Storage time

Interested parties:

  • When you contact us and leave your information to request information about hotels, restaurants, and SPA services from Intursa, through any channel (website, whatsapp, calls, virtual assistant, social media, among others)

  • You participate in promotional campaigns, such as contests and giveaways.

When, by any means of communication, you authorize the processing of your data for prospecting and commercial promotion purposes, such as, for example, through the channels:

  • QR Register

  • QR Find out about our news

  • Web form “Subscribe to receive special offers and promotions”

  • Physical forms

  • Creating an account in Client Zone

Interested parties:

  • When you contact us and leave your information to request information about hotels, restaurants, and SPA services from Intursa, through any channel (website, whatsapp, calls, virtual assistant, social media, among others)

  • You participate in promotional campaigns, such as contests and giveaways.

When, by any means of communication, you authorize the processing of your data for prospecting and commercial promotion purposes, such as, for example, through the channels:

  • QR Register

  • QR Find out about our news

  • Web form “Subscribe to receive special offers and promotions”

  • Physical forms

  • Creating an account in Client Zone

Interested parties:

  • When you contact us and leave your information to request information about hotels, restaurants, and SPA services from Intursa, through any channel (website, whatsapp, calls, virtual assistant, social media, among others)

  • You participate in promotional campaigns, such as contests and giveaways.

When, by any means of communication, you authorize the processing of your data for prospecting and commercial promotion purposes, such as, for example, through the channels:

  • QR Register

  • QR Find out about our news

  • Web form “Subscribe to receive special offers and promotions”

  • Physical forms

  • Creating an account in Client Zone

Your personal data will be stored in our "Interested Parties" bank (Reg. 12591) and will be processed for the following purposes:

  • Answering inquiries, suggestions, requests for information, among other related purposes.

  • Organizing and executing commercial promotions open to the public, invitations to events, and other activities that you register for, in accordance with the terms and conditions provided for them.

When you expressly authorize us to process your data for prospecting and commercial promotion purposes, we may store your information indefinitely, until you revoke your authorization, for:

  • Contacting you by any suitable means in order to inform you about events, news, services, commercial promotions, sending newsletters, and any other marketing, advertising, and commercial promotion activity.

  • For this purpose, we may carry out these purposes based on your profiling using automated and/or non-automated methods, based on pre-designed algorithm systems, which involve the adoption of automated decisions regarding your interests.

Without your express authorization to carry out prospecting and commercial promotion actions, we will not carry out these purposes.

Your personal data will be stored in our "Interested Parties" bank (Reg. 12591) and will be processed for the following purposes:

  • Answering inquiries, suggestions, requests for information, among other related purposes.

  • Organizing and executing commercial promotions open to the public, invitations to events, and other activities that you register for, in accordance with the terms and conditions provided for them.

When you expressly authorize us to process your data for prospecting and commercial promotion purposes, we may store your information indefinitely, until you revoke your authorization, for:

  • Contacting you by any suitable means in order to inform you about events, news, services, commercial promotions, sending newsletters, and any other marketing, advertising, and commercial promotion activity.

  • For this purpose, we may carry out these purposes based on your profiling using automated and/or non-automated methods, based on pre-designed algorithm systems, which involve the adoption of automated decisions regarding your interests.

Without your express authorization to carry out prospecting and commercial promotion actions, we will not carry out these purposes.

Your personal data will be stored in our "Interested Parties" bank (Reg. 12591) and will be processed for the following purposes:

  • Answering inquiries, suggestions, requests for information, among other related purposes.

  • Organizing and executing commercial promotions open to the public, invitations to events, and other activities that you register for, in accordance with the terms and conditions provided for them.

When you expressly authorize us to process your data for prospecting and commercial promotion purposes, we may store your information indefinitely, until you revoke your authorization, for:

  • Contacting you by any suitable means in order to inform you about events, news, services, commercial promotions, sending newsletters, and any other marketing, advertising, and commercial promotion activity.

  • For this purpose, we may carry out these purposes based on your profiling using automated and/or non-automated methods, based on pre-designed algorithm systems, which involve the adoption of automated decisions regarding your interests.

Without your express authorization to carry out prospecting and commercial promotion actions, we will not carry out these purposes.

Up to 5 years

Up to 5 years

Up to 5 years

  1. Sharing of your personal data

We may share your information with our affiliates, service providers, and other third parties, which may be located in the national territory or outside of it, for the following general purposes:

  • Deliver, manage, and improve our websites, applications, products, content, or services

  • Conduct customer studies and surveys

  • Storing and processing data in the cloud

  • Hosting and storage services

  • Website management and IT support

  • Compliance with corporate policies

  • Conduct advertising activities

The detailed list of third parties can be found in the Annex of this policy. In these cases, INTURSA will ensure that the processing of your data is limited to the aforementioned purposes, kept confidential, and that appropriate security measures are implemented.

We may share your information with our affiliates, service providers, and other third parties, which may be located in the national territory or outside of it, for the following general purposes:

  • Deliver, manage, and improve our websites, applications, products, content, or services

  • Conduct customer studies and surveys

  • Storing and processing data in the cloud

  • Hosting and storage services

  • Website management and IT support

  • Compliance with corporate policies

  • Conduct advertising activities

The detailed list of third parties can be found in the Annex of this policy. In these cases, INTURSA will ensure that the processing of your data is limited to the aforementioned purposes, kept confidential, and that appropriate security measures are implemented.

We may share your information with our affiliates, service providers, and other third parties, which may be located in the national territory or outside of it, for the following general purposes:

  • Deliver, manage, and improve our websites, applications, products, content, or services

  • Conduct customer studies and surveys

  • Storing and processing data in the cloud

  • Hosting and storage services

  • Website management and IT support

  • Compliance with corporate policies

  • Conduct advertising activities

The detailed list of third parties can be found in the Annex of this policy. In these cases, INTURSA will ensure that the processing of your data is limited to the aforementioned purposes, kept confidential, and that appropriate security measures are implemented.

  1. Exercise of rights

You may exercise any of the rights provided in Law No. 29733, Law on the Protection of Personal Data, such as the right to information, revocation, access or portability, rectification, opposition, cancellation, by contacting us at the email derechosarco@intursa.com.pe, or by sending communication to the address Cal. Amador Merino Reyna Nro. 551, San Isidro, Lima, Peru, with the subject «Personal Data». Your request must be accompanied by a copy of your ID and, if it is virtual, you may sign it with a digital signature.

If you believe that you have not been adequately attended to, you may file a complaint with the National Authority for the Protection of Personal Data, addressing the Parts Desk of the Ministry of Justice and Human Rights located at Calle Scipión Llona N° 350, Miraflores, Lima, Peru.

Likewise, with each commercial email you receive from us or any of our business units, you will be given the opportunity to indicate if you do not wish to receive future commercial emails from us. You can adjust your communication preferences by following the following unsubscribe instructions:

  • Access email preferences on the account settings page to deactivate our communications through that channel

  • In the case of mobile SMS messages, you can opt out of receiving future messages by replying with the words “STOP” or “END”

  • By choosing to deactivate or delete your information or request other changes that may negatively affect the delivery of our products and services, you may not receive further information from us or may continue to enjoy the level of service we have previously provided. Or, simply, we may not be able to provide you with our services. We do not recommend this without understanding the consequences.

You may exercise any of the rights provided in Law No. 29733, Law on the Protection of Personal Data, such as the right to information, revocation, access or portability, rectification, opposition, cancellation, by contacting us at the email derechosarco@intursa.com.pe, or by sending communication to the address Cal. Amador Merino Reyna Nro. 551, San Isidro, Lima, Peru, with the subject «Personal Data». Your request must be accompanied by a copy of your ID and, if it is virtual, you may sign it with a digital signature.

If you believe that you have not been adequately attended to, you may file a complaint with the National Authority for the Protection of Personal Data, addressing the Parts Desk of the Ministry of Justice and Human Rights located at Calle Scipión Llona N° 350, Miraflores, Lima, Peru.

Likewise, with each commercial email you receive from us or any of our business units, you will be given the opportunity to indicate if you do not wish to receive future commercial emails from us. You can adjust your communication preferences by following the following unsubscribe instructions:

  • Access email preferences on the account settings page to deactivate our communications through that channel

  • In the case of mobile SMS messages, you can opt out of receiving future messages by replying with the words “STOP” or “END”

  • By choosing to deactivate or delete your information or request other changes that may negatively affect the delivery of our products and services, you may not receive further information from us or may continue to enjoy the level of service we have previously provided. Or, simply, we may not be able to provide you with our services. We do not recommend this without understanding the consequences.

You may exercise any of the rights provided in Law No. 29733, Law on the Protection of Personal Data, such as the right to information, revocation, access or portability, rectification, opposition, cancellation, by contacting us at the email derechosarco@intursa.com.pe, or by sending communication to the address Cal. Amador Merino Reyna Nro. 551, San Isidro, Lima, Peru, with the subject «Personal Data». Your request must be accompanied by a copy of your ID and, if it is virtual, you may sign it with a digital signature.

If you believe that you have not been adequately attended to, you may file a complaint with the National Authority for the Protection of Personal Data, addressing the Parts Desk of the Ministry of Justice and Human Rights located at Calle Scipión Llona N° 350, Miraflores, Lima, Peru.

Likewise, with each commercial email you receive from us or any of our business units, you will be given the opportunity to indicate if you do not wish to receive future commercial emails from us. You can adjust your communication preferences by following the following unsubscribe instructions:

  • Access email preferences on the account settings page to deactivate our communications through that channel

  • In the case of mobile SMS messages, you can opt out of receiving future messages by replying with the words “STOP” or “END”

  • By choosing to deactivate or delete your information or request other changes that may negatively affect the delivery of our products and services, you may not receive further information from us or may continue to enjoy the level of service we have previously provided. Or, simply, we may not be able to provide you with our services. We do not recommend this without understanding the consequences.

  1. Minors

We do not intentionally seek or collect information from minors.

If you provide us with your personal data as a visitor to our website, we will assume that you are of legal age.

If we become aware that we have collected information from a minor without parental or guardian consent, we will make every reasonable effort to delete that information from our records. Furthermore, when it is not possible to delete such information, we will ensure that it is not used for any purpose, nor disclosed to third parties.

We do not intentionally seek or collect information from minors.

If you provide us with your personal data as a visitor to our website, we will assume that you are of legal age.

If we become aware that we have collected information from a minor without parental or guardian consent, we will make every reasonable effort to delete that information from our records. Furthermore, when it is not possible to delete such information, we will ensure that it is not used for any purpose, nor disclosed to third parties.

We do not intentionally seek or collect information from minors.

If you provide us with your personal data as a visitor to our website, we will assume that you are of legal age.

If we become aware that we have collected information from a minor without parental or guardian consent, we will make every reasonable effort to delete that information from our records. Furthermore, when it is not possible to delete such information, we will ensure that it is not used for any purpose, nor disclosed to third parties.

  1. Personal data security

INTURSA implements all the legal, technical, and organizational security measures necessary to guarantee the security of users' personal data, taking into account the state of technology, the nature of the stored data, and the risks they are exposed to, whether arising from human action, the physical or natural environment, in accordance with current Peruvian legislation.

These security measures reduce the risks of possible alterations, losses, and/or unauthorized processing or access that may affect the integrity, confidentiality, and availability of the information.

We also have additional security measures in place to reinforce the confidentiality and integrity of the information and continuously maintain supervision, control, and evaluation of the processes to ensure the privacy of the personal data entered through the website.

INTURSA implements all the legal, technical, and organizational security measures necessary to guarantee the security of users' personal data, taking into account the state of technology, the nature of the stored data, and the risks they are exposed to, whether arising from human action, the physical or natural environment, in accordance with current Peruvian legislation.

These security measures reduce the risks of possible alterations, losses, and/or unauthorized processing or access that may affect the integrity, confidentiality, and availability of the information.

We also have additional security measures in place to reinforce the confidentiality and integrity of the information and continuously maintain supervision, control, and evaluation of the processes to ensure the privacy of the personal data entered through the website.

INTURSA implements all the legal, technical, and organizational security measures necessary to guarantee the security of users' personal data, taking into account the state of technology, the nature of the stored data, and the risks they are exposed to, whether arising from human action, the physical or natural environment, in accordance with current Peruvian legislation.

These security measures reduce the risks of possible alterations, losses, and/or unauthorized processing or access that may affect the integrity, confidentiality, and availability of the information.

We also have additional security measures in place to reinforce the confidentiality and integrity of the information and continuously maintain supervision, control, and evaluation of the processes to ensure the privacy of the personal data entered through the website.

  1. Changes to this policy

We reserve the right to make changes to this privacy policy at any time. If we make a material change to this privacy policy, we will notify you in a timely manner, as relevant or required by law.

We reserve the right to make changes to this privacy policy at any time. If we make a material change to this privacy policy, we will notify you in a timely manner, as relevant or required by law.

We reserve the right to make changes to this privacy policy at any time. If we make a material change to this privacy policy, we will notify you in a timely manner, as relevant or required by law.

  1. Personal Data Officer

For more information about our privacy policy, including inquiries, complaints, or disputes related to the collection and use of your information, please contact our Personal Data Officer:

Names: Daniel Enrique Muñoz Zaldivar

Email: dmunoz@urbanova.com.pe

For more information about our privacy policy, including inquiries, complaints, or disputes related to the collection and use of your information, please contact our Personal Data Officer:

Names: Daniel Enrique Muñoz Zaldivar

Email: dmunoz@urbanova.com.pe

For more information about our privacy policy, including inquiries, complaints, or disputes related to the collection and use of your information, please contact our Personal Data Officer:

Names: Daniel Enrique Muñoz Zaldivar

Email: dmunoz@urbanova.com.pe

A division of INTURSA

We are part of Peru's leading hospitality and luxury experiences company.

That's where NODO is born, as the culinary arm that expands its offerings beyond hotels.

A division of INTURSA

We are part of Peru's leading hospitality and luxury experiences company.
That's where NODO is born, as the culinary arm that expands its offerings beyond hotels.

A division of INTURSA

We are part of Peru's leading hospitality and luxury experiences company.
That's where NODO is born, as the culinary arm that expands its offerings beyond hotels.

EN
EN